If you submit personal information, you are agreeing that we may communicate with you via email, facsimile, telephone or other means regarding the site and your use of it. The site may also use IP addresses for the above purposes, and to analyze trends, administer the site, track users' movement, and gather broad demographic information for aggregate use. The site uses reasonable security procedures to maintain the confidentiality of information, however, because the Internet is a public and open facility, no security measures can guarantee complete confidentiality under all circumstances. To help preserve your confidentiality, you are responsible for maintaining the confidentiality of your user name and password.
We will not sell your personal information to other companies, however, this information may be shared with third parties, such as promotion partners and consultants for these purposes only. Under some circumstances, information may also be disclosed to third parties such as governmental agencies for law enforcement and compliance purposes, and when appropriate, to identify, contact, or bring legal action against someone who may be causing injury to or interference with ours or others' rights or property.
Like many other web sites, we may use "cookies" in some portions of the site and may use other automated information collection means. Cookies are information about you from the site that is stored on your hard drive. Cookies save you time because you do not need to re-enter manually the information stored on your hard drive. Cookies also help us upgrade the site by showing when and how users utilize the site. The cookies we create will not extract any information from your computer.
We may utilize third party companies in an effort to deliver you tailored content and advertising to that matches your interests when you visit our website as well as other websites. You may opt-out of the use of anonymous information for tailored advertising purposes. To learn more or to choose to opt out of receiving this personalized content, please visit the Network Advertising Initiative by clicking here. If you delete your Cookies, use a different browser, or buy a new computer, you will need to renew your opt-out choice.
Let us know at any time if you do not want to get email from us and we will no longer send it to you. If you have questions about our policy, please ask. You can find details on how to contact us in the "Contact Us" section.
Please enjoy responsibly.
Orders are charged to your credit card at the time of purchase.
We may replace or refund you for any bottle of wine that is damaged, flawed or that the customer finds unsatisfactory. We ask the customer return the unfinished portion of the original bottle for replacement. We cannot accept returns of alcoholic beverages unless the product is corked or flawed. We are also unable to accept return of wine that was damaged due to adverse weather conditions during shipment, or wine that is ordered in error. Please send an email to firstname.lastname@example.org to arrange for the return of corked or flawed product.
Wine is a perishable commodity. Wine does not like extremes of temperature: hot humid summer and cold winter weather may adversely affect the condition of your wine during shipment. Great Estates of the Okanagan is not responsible for, and will not replace wine that is damaged by extreme weather conditions during shipment.